Terms & Conditions
Internet Terms & Conditions
"Working days" means Monday to Friday, excluding Bank or other Public holidays.
"Force Majeure" means any event affecting Essential Equipment Consortium Ltd' ability to fulfill its obligations arising from acts, causes, omissions, events or non-events beyond reasonable control including government regulations, fire, flood, disaster, industrial dispute.
"Catalogue" means products offered by Essential Equipment Consortium Ltd on the website www.eec-ltd.com
Internet Contracts of sale
(a) All internet contracts of sale made by Essential Equipment Consortium Ltd shall be deemed to be governed by these terms and conditions, which shall prevail over any other terms, produced by the party ("the Customer") to whom Essential Equipment Consortium Ltd is selling. Cancellation of orders by business customers is only accepted at the discretion of Essential Equipment Consortium Ltd and cannot be accepted where goods are dispatched the same day as the order is placed.
(b) Essential Equipment Consortium Ltd can only accept cancellation of orders by consumers in accordance with the Consumer Protection (Distance Selling) Regulations 2000.
(c) All orders are subject to acceptance by Essential Equipment Consortium Ltd and to availability of goods ordered. Essential Equipment Consortium Ltd reserves the right to refuse any order.
(d) The Customer undertakes that all details provided for the purchase of goods via our website are correct.
(e) The Customer also undertakes that the credit card or debit card used to purchase goods is either their own or their Company's own and that they have authorisation to use it. The Customer furthermore undertakes that sufficient funds will be available to cover the cost of goods ordered. Essential Equipment Consortium Ltd reserves the right to satisfy itself as to the validation of credit or debit card details prior to supply of goods.
(a) Goods are invoiced at the price prevailing at the time of order. Invoices will be subject to VAT unless specifically indicated. Overnight delivery services will be invoiced at the rates shown on the website unless agreed otherwise.
(b) Essential Equipment Consortium Ltd reserves the right to modify pricing where necessary from time to time.
Delivery, Title and Risk
(a) Essential Equipment Consortium Ltd endevor to dispatch goods ordered within three working days Monday to Friday.
(b) Times and dates stated for delivery can only be estimated. Whilst every effort will be made to meet Customer requirements and deadlines, Essential Equipment Consortium Ltd cannot accept liability for failure to deliver within the stated timescales.
(c) If for any reason and in the unlikely event that Essential Equipment Consortium Ltd is unable to deliver goods, the Customer will be offered the opportunity to cancel the order or select alternative goods available.
(d) If a written order has been received, a written cancellation must be forwarded to Essential Equipment Consortium Ltd.
(e) Essential Equipment Consortium Ltd cannot accept liability for damage or incomplete deliveries unless notified by the Customer within 7 days of delivery. The Customer is responsible for accepting delivery of goods once ready.
(f) Delivery is deemed to have taken place once goods have been delivered to the Customer's given delivery address. At this point, all risk of loss, breakage and damage pass to the Customer.
(g) Title to the goods passes from Essential Equipment Consortium Ltd to the Customer when payment has been received in full.
(h) If the Customer is unable to accept delivery of the goods, Essential Equipment Consortium Ltd may
1) store and insure the goods at the Customer's expense and risk,
2) resell the goods at the best price obtainable and refund the customer any excess achieved once storage and restocking costs have been deducted,
3) re-arrange delivery at a later date at the Customer's expense.
Standard terms of payment are by debit or credit card payable at the point of order. Other terms may be agreed at the discretion of Essential Equipment Consortium Ltd and in writing.
If payment terms other than by debit or credit card prior to delivery are agreed and payment is not made on the due date, Essential Equipment Consortium Ltd will be entitled to charge interest on any outstanding balance at an interest rate 3% above Barclays Bank plc base lending rate applicable at the time.
Essential Equipment Consortium Ltd may at its discresion levie a credit or debit card charge the clearing bank may impose on the transaction.
Goods may be subject to minor variations in actual dimensions, specifications and quantities. In such a case, if the Customer does not wish to accept the alternative goods, he/she reserves the right to cancel the order and have any money paid to Essential Equipment Consortium Ltd in respect of that order refunded. This will be the sole remedy of the Customer in these circumstances.
Trade Names and Trade Marks
Trade names and marks may not always be indicative of the actual manufacturer of a particular product and may be an indication of systems for general use and machines that may be associated with such products.
In the case of components, purchasers requiring a part to be manufactured by a particular manufacturer should check in advance of purchase to verify the identity of the component's actual manufacturer.
Warranties and Returns
Although Essential Equipment Consortium Ltd is committed to providing customers with the highest possible quality of products and services, products may, on occasion, be found to be faulty or defective. In any such case, we would offer the following facilities:
(a) All goods supplied by Essential Equipment Consortium Ltd are warranted for 12 months or 1000 hours (which ever is the greatest) to be generally free from any defect in workmanship and materials and fit for the purpose for which these goods would normally be used.
(b) If goods or services are purchased in the course of your business, these are excluded to the fullest extent permitted by law from all other express or implied terms or warranties.
Subject to the right of consumers to return goods for refund under the Consumer Protection (Distance Selling) Regulations 2000, Essential Equipment Consortium Ltd does not sell products on a trial basis. We strongly recommend that our customers check suitability and specification of products before placing orders.
In the event of Essential Equipment Consortium Ltd agreeing to accept the return for credit of unwanted products at its discretion (unless under the Consumer Protection (Distance Selling) Regulations 2000), these must be returned with Essential Equipment Consortium Ltd' written agreement within 21 days of date of delivery. The goods must be unopened and in perfect resaleable condition. Goods returned in these circumstances will be subject to a restocking fee of 20% of the sales value of the goods, or £25.00, whichever is the greater.
(a) Essential Equipment Consortium Ltd will reserve the right to test for any alleged fault found with goods return for replacement or credit. All faults must be reported within 14 days of date of delivery.
(b) Essential Equipment Consortium Ltd' support staff will advise you of the most appropriate method of delivery regarding returned goods, either by courier collection or by postal delivery direct to us.
(c) Essential Equipment Consortium Ltd will cover the cost of machines returned from consumers which are found to be defective. If a courier collection is arranged, it will be the responsibility of the customer to be available to hand over the goods in question.
(d) Essential Equipment Consortium Ltd will not cover goods returned in the course of your business and returns must be arranged via your own courier
(e) Essential Equipment cannot accept returns of Electrical conponents or circuit boards supplied.
(e) All goods should be returned under a Essential Equipment Consortium Ltd Returns Authorization Number, which will be issued by our customer support staff on request. No goods can be accepted for return without this number and the number should be clearly marked on the outer packaging. Failure to follow this procedure may result in delays and additional costs.
With regard to the return of faulty goods, it is the Customer's responsibility to ensure that the goods are adequately packed. Essential Equipment Consortium Ltd cannot accept liability for goods damaged in transit due to insufficient packaging.
Proof of postage is not proof of delivery; customers are advised that goods returned should be sent via either recorded delivery, registered post or by courier, with sufficient insurance to cover the replacement value of the goods.
On receipt of the returned product, Essential Equipment Consortium Ltd will test it to verify the fault. If, following this procedure the product is found to be in good working order, we will return the product to you, and an additional charge for postage will be levied.
All warranties will be rendered inapplicable if goods have been interfered with, altered or damaged in any way by the Customer or its agents, or if goods have not been used accordance with manufacturer's instructions. Customers must ensure equipment is serviced according to manufactures instructions, by a qualified service agent, with documentation to verify work has been carried out to ensure the product remains within the manufacturers specifications otherwise the warrantee will be Void.
Unless otherwise stated in the manufacturer's documentation, all goods supplied to Customers in the UK carry a manufacturer's warranty. If any claim is made against warranty, Customers must adhere to the manufacturer's instructions and procedures. Where possible, to resolve warranty issues as quickly as possible, the manufacturer will deal directly with the return. In this instance, Essential Equipment Consortium Ltd will provide direct contact details. This does not affect your statutory rights if you are a consumer.
Essential Equipment Consortium Ltd. Liability
Essential Equipment Consortium Ltd cannot accept any liability for consequential or indirect damage, for example loss of profit, goodwill or data or other financial loss not related to the price paid for the goods. All losses will be limited to the amount paid for the goods ordered.
Essential Equipment Consortium Ltd' liability for death or personal injury caused by negligence is not limited by this agreement.
Health and Safety
Essential Equipment Consortium Ltd confirms that goods it supplies do not present a hazard to health and safety in accordance to the Health and Safety at Work Act, 1974 under condition that: The goods are properly used for the purpose for which they are designed according to the manufactures instructions and the Customer takes reasonable and appropriate precautions in their use.
Components supplied should only be fitted by a qualified technician familiar with the type of machinery.
Any use and Purchase from this website must be 18 and over
We take all possible steps to ensure that the information on our Website is correct. We do not guarantee any information or specification the correctness on this Website. We may make changes to the material on at any time and without notice. Ocasionaly material on this Website may be out of date, or incorrect.
The material on this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms may have effect in relation to this Website.
Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.